Lakshmi North East Solutions (LNES)

Job openings for customer care executive in guwahati

Customer Care Executive

Guwahati


For a Reputed International BPO , US Process Requires 50 no Process Associates / Sr Process Associates ( Customer Care executive ) for Night Shifts in guwahati .

Eligibility Criteria -Hs / Graduate ( Male/Female )
Experience - Fresher/ Experience both with excellent English fluency
Shift - Night shift (6:30pm - 4:30 am)

Job Role :
Build sustainable relationships of trust through open and interactive
communication

Maintain records of customer interactions, customer accounts

Answering or making calls to clients to learn about and address their needs,
complaints, or other issues with products or services

Responding efficiently and accurately to callers, explaining possible
solutions, and ensuring that the customers feel supported and valued

Engaging in active listening with callers, confirming or clarifying
information as needed

Building lasting relationships with clients and other call centre team
members based on trust and reliability

Utilizing software, databases, scripts, and tools appropriately

Understanding and striving to meet or exceed call centre metrics while
providing excellent consistent customer service.

Making sales or recommendations for products or services that may better
suit client needs

Taking part in training and other learning opportunities to expand knowledge
of company and position

Adhering to all company policies and procedures


Qualification - Graduate/HS.
CTC - 12k - 15 K for fresher and Above 25K for experience candidate
Location- Guwahati

Details Please Visit --
Lakshmi North East Solutions
bhaskar Nagar , Near Aunty Shop
For more details please visit --
Lakshmi North East Solutions
Bhaskar Nagar , Near Aunty Shop
Guwahati Commerce College Bus Stop .
R G B Road Guwahati - 781021

Experience 0 - 2 Years
Salary 1 Lac 25 Thousand To 3 Lac 50 Thousand P.A.
Industry ITES / BPO / KPO / LPO / Customer Service
Qualification Higher Secondary, Other Bachelor Degree
Key Skills Good Communication skill Customer Care BPO telecaller call center

About Company

Company Name

Reputed BPO Sector

About Company Reputed BPO Sector
Contact Person 9127532260/ 9864055770/7086712207/9957594600
Address Bhaskar Nagar , RGB Road , GCC Bus Stop , Near Aunty Shop , opp - Manikya Apartment
Mobile 9957594600
Email ID career.lnes@gmail.com

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