Lakshmi North East Solutions (LNES)

Job openings for process associate in guwahati

Process Associate/senior Process Associate


Requires Process Associate / Senior Process Associate for International Voice process - Inbound

Shift Timing : 6:30pm - 4:30am IST (Night Shift) - Monday to Friday

Salary Details: INR 12000 to 25000
Number of Positions: 100 - 150

Build sustainable relationships of trust through open and interactive

Maintain records of customer interactions, customer accounts

Answering or making calls to clients to learn about and address their needs,
complaints, or other issues with products or services

Responding efficiently and accurately to callers, explaining possible
solutions, and ensuring that the customers feel supported and valued

Engaging in active listening with callers, confirming or clarifying
information as needed

Building lasting relationships with clients and other call centre team
members based on trust and reliability

Utilizing software, databases, scripts, and tools appropriately

Understanding and striving to meet or exceed call centre metrics while
providing excellent consistent customer service.

Making sales or recommendations for products or services that may better
suit client needs

Taking part in training and other learning opportunities to expand knowledge
of company and position

Adhering to all company policies and procedures

For more Details Please Visit --
Lakshmi North East Solutions
bhaskar Nagar , Near Aunty Shop

Experience 1 - 4 Years
Salary 1 Lac 25 Thousand To 2 Lac 50 Thousand P.A.
Industry ITES / BPO / KPO / LPO / Customer Service
Qualification Higher Secondary, Other Bachelor Degree
Key Skills BPO BPO Operations Manager Telecaller Process Associate

About Company

Company Name


Contact Person 7086712207/9864055770/9127532260/9957594600
Mobile 9957594600
Email ID

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