Job openings for service delivery manager in guwahati

Requires 2 Service Delivery Manager (m) for a Reputed Telecom Infrastructure Company
job Role
• will Be Responsible for Managing Teams
• must have the Knowledge of Optical Fiber Cable(ofc).
• customer Relationship Management, Escalation of Customer Problems, Management of Critical Situations.
• quality Management.
• complying with the Documented Quality Process and Where Applicable to Make Recommendations for Potential Improvement to the Quality Doc.
• service Level Management and Reporting.
• workload Management, Departmental Communication,
• management By Objectives.
• identify and Facilitate Employee Education and Training Needs, Mentoring Employees
• budget Control (where Applicable)
• deputizing for Supervisors, Peers and Subordinates.