https://www.lnes.in Vacancy Sat, 10 Oct 2026 20:34:26 +0530 en-us https://www.lnes.in https://www.lnes.in/job-openings-for-front-desk-executive-six-mile-guwahati-1323935.htm https://www.lnes.in/job-openings-for-front-desk-executive-six-mile-guwahati-1323935.htm Fri, 21 Mar 2025 00:00:00 +0530 - Greet guests upon arrival, assist with check-in, and ensure smooth check-out processes, handling all necessary documentation. - Assist with reservations over the phone, email, and in-person. Ensure the reservation system is updated and accurate. - Address guest inquiries and provide information regarding hotel services, local attractions, and amenities. - Listen to guest concerns and complaints, and escalate issues to senior staff when needed to ensure guest satisfaction. - Answer incoming calls, transfer calls to the appropriate department, and take messages for staff or guests. - Handle payments, process billing, and manage transactions accurately, including cash, credit cards, and other payment methods. - Liaise with housekeeping, maintenance, and other departments to ensure that guests€™ needs are met. - Keep the front desk area tidy and organized, ensuring all materials like brochures, maps, and forms are stocked. - Assist with special requests such as arranging transport, room service, or restaurant reservations. - Monitor the hotel€™s security, ensuring that only authorized individuals access guest areas. Follow safety procedures for emergencies. - Promote hotel services and facilities to guests, such as restaurants, spas, events, and excursions. - Maintain accurate guest records and assist with administrative duties like filing and documentation. - Assist in upselling rooms, packages, and other services to guests, improving overall revenue for the hotel.