https://www.lnes.in Vacancy Wed, 15 Jul 2026 03:06:05 +0530 en-us https://www.lnes.in https://www.lnes.in/job-openings-for-front-office-executive-guwahati-1327623.htm https://www.lnes.in/job-openings-for-front-office-executive-guwahati-1327623.htm Sat, 05 Apr 2025 00:00:00 +0530 - Greet guests upon arrival with a warm and professional demeanor. - Efficiently process check-ins and check-outs, ensuring all guest details are accurately recorded. - Handle guest reservations, ensuring accurate and timely entry into the hotel€™s reservation system. - Assist guests with booking inquiries, room availability, special requests, and preferences. - Provide exceptional customer service by addressing guest queries, concerns, and special requests promptly and efficiently. - Ensure all guest documentation is completed, including registration cards and payment details. - Verify identification and payment method at check-in. - Ensure all guest preferences and special requests are noted and communicated to relevant staff. - Answer incoming calls to the front desk, responding to guest inquiries or transferring calls to the appropriate department. - Assign rooms to guests based on availability and preferences while ensuring the optimal room type for their stay. - Prepare and issue guest bills, ensuring all charges are correctly applied and explaining any discrepancies. - Communicate guest preferences and special requests to housekeeping, restaurant, and other departments for a seamless guest experience. - Keep the lobby area welcoming and presentable at all times, representing the hotel's brand image. - Ensure that the hotel€™s security procedures are followed, including verifying guest identification and room keys. - Encourage guests to provide feedback on their stay and assist with any post-departure queries or issues. - Prepare daily financial reports and submit them to the finance department. - Prioritize urgent guest requests while ensuring consistent service to all guests.