Job openings for Back Office Executive in Guwahati

- Manage and organize hotel documentation, including guest records, invoices, and internal reports.
- Assist in preparing daily, weekly, and monthly operational reports for management.
- Process invoices, billing, and payment reconciliation with accuracy.
- Coordinate with the finance department for timely payments and expense tracking.
- Update and maintain reservation systems and databases with accurate information.
- Coordinate with front office and sales teams to ensure seamless booking management.
- Liaise with suppliers and service providers for procurement and inventory management.
- Track inventory levels of office and hotel supplies and assist in procurement processes.
- Assist in handling customer queries and complaints escalated from the front office.
- Coordinate with relevant departments to resolve issues related to guest services.
- Ensure compliance with hotel policies, legal requirements, and safety regulations.
- Prepare documentation related to licenses, permits, and insurance renewals.
- Support the maintenance and troubleshooting of hotel management software and office systems.
- Work closely with front office, housekeeping, sales, and finance teams to streamline operations.
- Maintain the confidentiality of sensitive hotel and guest information.