Job openings for Field Collection Executive in Guwahati Nagaon

- Visit clients at their locations to collect outstanding payments on loans, invoices, or other dues. Maintain prompt and respectful in-person engagement. 
- Discuss and negotiate suitable repayment plans or settlements. Address objections and resolve disputes diplomatically to preserve ongoing customer relationships. 
- Log detailed collection activities, updating customer accounts daily. Compile and submit reports (daily, weekly, monthly) on performance metrics, trends, and problem accounts. 
- Ensure all collection methods comply with internal policies and legal regulations (e.g. fair‑debt practices). Flag accounts that require escalation.
- Coordinate with finance, legal, customer‑service, and audit teams to resolve billing discrepancies and streamline account reconciliation.
- Manage collections effectively across assigned territories or accounts, prioritizing delinquencies based on days‑past‑due buckets and risk.
- Collect payments in cash, cheques, or transfers with strict accountability. Reconcile collected sums daily and submit accurate transaction reports.
- Foster trust and respect through professional, solution-oriented interactions; ensure a positive experience even in collections.