Job openings for Customer Care Executive in Guwahati

- Respond promptly and professionally to customer inquiries via phone, email, and in-person visits.
- Provide accurate information regarding vehicle models, features, pricing, and availability.
- Manage and schedule service appointments for vehicle maintenance and repairs.
- Coordinate with the service department to ensure timely and efficient service delivery.
- Build and maintain strong relationships with customers to foster loyalty and repeat business.
- Assist the sales team by providing information on available inventory and promotions.
- Identify opportunities to upsell additional products and services to customers.
- Handle administrative tasks such as data entry, filing, and maintaining customer records.
- Collect customer feedback through surveys and direct interactions to gauge satisfaction levels.