Job openings for Front Desk Executive in Guwahati

- Warmly welcome customers, clients, and visitors to the showroom or office.
- Ensure a professional and courteous first point of contact that reflects the brands prestige and trustworthiness.
- Manage and schedule appointments for sales consultants, gemologists, and client consultations.
- Coordinate with internal teams to ensure timely and smooth client meetings.
- Attend to customer inquiries over phone, email, and in-person regarding product availability, pricing, and store services.
- Provide accurate and helpful information about jewelry collections, gemstones, and precious metals.
- Maintain visitor logs and ensure adherence to security protocols in the showroom.
- Monitor access to restricted areas, ensuring safety and confidentiality.
- Manage incoming and outgoing correspondence, including mail and courier services.
- Assist with documentation, filing, and maintaining records related to sales and customer interactions.
- Assist customers with billing, invoicing, and payment processes.
- Coordinate with the finance team to ensure smooth transaction processing.
- Ensure the reception area is clean, organized, and visually appealing.
- Support showroom staff with setup and preparation for client visits and special events.
- Maintain and update customer databases with accurate information.
- Assist in follow-ups for feedback, appointments, and promotions.
- Collaborate with sales and marketing departments to communicate upcoming promotions or events.
- Distribute brochures, catalogs, and promotional materials to clients and visitors.