Job openings for relationship manager in guwahati

- Build and maintain strong relationships with registered clients to understand their preferences, expectations, and cultural requirements.
- Act as a trusted advisor and guide throughout their matchmaking journey.
- Analyze client profiles and suggest compatible matches based on preferences, family background, and lifestyle.
- Handle inquiries from potential customers and convert them into premium members through consultative selling.
- Coordinate between families for meetings, discussions, or introductions.
- Regularly follow up with clients to assess satisfaction and suggest new matches if needed.
- Address client queries, concerns, and grievances with sensitivity and professionalism.
- Maintain detailed records of client interactions, preferences, match suggestions, and outcomes using CRM tools.
- Work closely with other departments like customer support, digital marketing, and matchmaking analysts to improve service quality.
- Stay updated on cultural trends, social norms, and preferences relevant to matrimonial services.
- Handle client data and interactions with the utmost confidentiality and emotional intelligence, considering the personal nature of matrimonial services.