Guwahati
- Lead and manage end-to-end store operations including inventory, order fulfillment, staff management, and logistics coordination.
- Ensure smooth functioning of inbound and outbound logistics activities.
- Supervise, mentor, and motivate a team of supervisors, warehouse staff, and logistics personnel.
- Conduct regular training sessions and performance evaluations.
- Foster a high-performance and safety-driven culture within the team
- Oversee accurate stock management and ensure proper storage and FIFO (First In, First Out) compliance.
- Conduct periodic stock audits, cycle counts, and reconciliations.
- Minimize wastage, pilferage, and stock discrepancies.
- Ensure timely and accurate fulfillment of customer orders while maintaining service-level agreements (SLAs).
- Collaborate with the last-mile delivery team to ensure timely dispatch and delivery.
- Address customer complaints and issues related to store operations.
- Plan daily manpower, equipment, and resource allocation based on forecasted order volume.
- Monitor peak demand and implement contingency plans during high-volume periods.
- Ensure adherence to safety protocols, hygiene standards, and company SOPs.
- Stay compliant with labor laws, logistics regulations, and audit requirements.
- Conduct regular safety drills and risk assessments.
- Monitor store operating costs and work towards optimizing resource utilization.
- Implement cost-saving initiatives without compromising service quality.
- Generate and analyze daily, weekly, and monthly operational reports.
- Use data insights to drive improvements in efficiency, accuracy, and delivery timelines.
- Collaborate with procurement, transportation, customer service, and central warehouse teams to streamline processes.
- Escalate and resolve operational issues in coordination with relevant departments.
- Ensure effective use of warehouse management systems (WMS) and other logistics software tools.
- Drive digital initiatives and automation for process improvement.
Experience | 2 - 5 Years |
Salary | 4 Lac 50 Thousand To 4 Lac 75 Thousand P.A. |
Industry | Supply Chain / Purchase / Procurement |
Qualification | Higher Secondary, B.A, B.B.A, B.Com, M.A, M.B.A/PGDM, M.Com |
Key Skills | Store Operation Warehouse Operations Inventory Planning Logistics Coordination Supply Chain Operations Vendor Management Material Handling Staff Supervison Process Improvement Warehouse Management System |
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