Job openings for Tele Caller in Guwahati

- Generate interest and schedule appointments or demos for the sales or business development team.
- Establish a positive rapport with prospects and existing clients through professional and courteous communication.
- Follow up on leads from marketing campaigns, online inquiries, and referrals.
- Understand the business requirements of prospects and document relevant information for further engagement by the sales team.
- Capture accurate client details, needs, and pain points in CRM systems.
- Maintain and update calling records, client databases, and follow-up schedules regularly and accurately.
- Track call outcomes and ensure all client interactions are logged.
- Assist the sales and marketing teams by gathering market intelligence and feedback from calls.
- Promote company services by clearly explaining offerings in consulting, digital services, and HR support.
- Conduct timely follow-ups with interested leads to nurture relationships and move them through the sales funnel.
- Send emails, proposals, or information packets as needed post-call.
- Meet daily, weekly, and monthly call targets, along with goals related to lead conversion and appointments set.
- Provide performance reports to supervisors regularly.
- Listen to client feedback, answer basic queries, and escalate complex issues to the relevant department.
- Adhere to company scripts, call guidelines, and ethical calling practices.
- Maintain confidentiality and comply with internal data protection standards.