Job openings for Telecaller in Guwahati

- Make outbound calls to prospective students and clients to promote SKYTRACKs aviation training programs and services.
- Follow up on leads generated through marketing campaigns, online inquiries, and referrals.
- Attend to incoming calls from potential candidates or clients, providing information about aviation courses, enrollment procedures, and eligibility criteria.
- Resolve queries efficiently while maintaining a professional tone.
- Maintain and update the CRM system with accurate and current information about leads, interactions, and follow-up actions.
- Categorize leads based on level of interest and stage in the sales funnel.
- Understand the career goals of potential candidates and suggest suitable aviation programs accordingly.
- Regularly follow up with interested leads to nurture them through the decision-making process.
- Aim to convert inquiries into confirmed enrollments through persuasive communication and relationship building.
- Collect feedback from prospects to understand their needs and improve communication strategies.
- Work toward achieving monthly and quarterly enrollment or inquiry targets set by the management.
- Maintain consistency in performance and strive to exceed expectations.
- Collaborate with the admissions, marketing, and counseling teams to streamline communication and enhance the enrollment process.