Job openings for Account Executive in Guwahati

Serve as the primary point of contact for assigned hospital, corporate, or institutional accounts.
Proactively conduct periodic account reviews (quarterly/annually) to assess satisfaction, usage of services, identify gaps, and propose enhancements.
Develop and execute account plans for each key client: define growth targets, service-mix opportunities, cross-sell/upsell strategies.
Collaborate with internal marketing and outreach teams to generate leads, organise seminars, health-camp tie-ups, and promotional campaigns that increase hospital-footfall or corporate alliances.
Manage the full sales cycle for account clients: from discovery of client need → proposal/preparation of service package → negotiation of terms (pricing, service levels, SLA) → contract closure → implementation hand-off.
Work with internal stakeholders (clinical services, diagnostics, billing, operations) to ensure accurate costing, pricing, contract preparation and feasibility.
Use CRM tools and tracking mechanisms to maintain pipeline data, forecast revenue, track progress toward monthly/quarterly/annual targets.
Liaise with operations, billing, quality & compliance teams to resolve any account-specific issues (client complaints, service lapses, billing discrepancies) in a timely manner.
Solicit client feedback and ensure continuous improvement — maintain high client retention and satisfaction levels.
Negotiate contracts with clients (corporates, insurers, institutions) including pricing, volumes, service-levels, payment terms and ancillary benefits.
Monitor account-level profitability: ensure service costs, pricing, discounts and volumes align with hospital’s business objectives.
Prepare and monitor account budgets, forecast revenues, manage discounting, and report performance to management.
Stay abreast of the healthcare market trends (regulatory changes, insurance & corporate healthcare schemes, competitor services, patient-care models)
Leverage insights to inform account strategy: identify new service areas (e.g., preventive health packages, tele-consultation services, wellness programmes) and present them to clients as differentiators.
Provide competitive analysis and feedback to management and internal teams about service offerings, pricing, and client-demand shifts.
Collaborate with internal teams — marketing, operations, clinical, diagnostics, finance, billing, quality assurance — to align service delivery with client commitments.
Work with marketing to develop client-specific proposals, service brochures, corporate health-programme collateral, health-camp logistics and promotional events.
Coordinate implementation of new contracts and ensure smooth hand-off from sales to operations/client service teams.
Maintain accurate records of account activities: client contacts, meetings, proposals, contracts, issues and resolutions.
Report regularly on key account metrics: revenue vs target, client utilization of services, retention and churn, margin performance, pipeline health.