Job openings for Back Office Executive in Guwahati

- Manage and organize hotel documentation, records, and files (both digital and physical).
- Prepare reports, presentations, and correspondence as required by management.
- Enter, update, and maintain guest and booking information in the hotel management system.
- Ensure data accuracy across reservations, billing, and internal records.
- Monitor stock levels of office and operational supplies and coordinate procurement.
- Liaise with vendors and suppliers to ensure timely delivery of goods and services.
- Support the accounts department with invoice processing, billing summaries, and expense tracking.
- Maintain records of payments and vendor transactions.
- Assist with maintaining staff attendance records, leave management, and payroll data.
- Support the HR team in handling employee documentation and onboarding processes.
- Coordinate between front office, housekeeping, maintenance, and management for seamless operations.
- Distribute internal memos, schedules, and updates to relevant departments.
- Ensure internal documentation complies with hotel policies and legal standards.
- Prepare daily, weekly, and monthly operational reports for senior management.
- Support basic troubleshooting of office equipment and software systems.
- Liaise with IT support for more complex technical issues.
- Record and summarize guest feedback received by front office or other departments for service improvement analysis.