Guwahati
- Oversee all center operations: staffing, scheduling, workflows, and ensuring smooth service delivery.
- Manage and mentor a team of sales, marketing, and creative professionalsconduct performance reviews, training sessions, and day-to-day coaching.
- Develop and implement sales strategies to drive bookings for studio spaces, services, and promotional packages.
- Monitor performance metrics (e.g., utilization rate, revenue per square foot), and set clear targets to maximize profitability.
- Design and execute local marketing campaigns and events to increase brand visibility and foot traffic.
- Serve as primary contact for clients, addressing inquiries, site visits, and resolving issues promptly and professionally.
- Ensure high standards of customer satisfaction through feedback loops, relationship-building, and service enhancements.
- Evaluate local market trends, competitor offerings, and client needs to identify service gaps and growth opportunities.
- Use insights to adjust pricing, introduce new offerings, or enhance center features.
- Prepare and manage center budgets, control expenses, and optimize resource allocation for improved cost-efficiency.
- Report key financial metrics, including revenue, costs, and profit margins, to senior management regularly.
- Coordinate with corporate teamsmarketing, operations, financeto align center activities with broader company goals.
- Support company-wide initiatives by providing localized insights and operational feedback
- Plan and execute events such as workshops, promotional open-houses, client networking sessions to drive engagement.
- Oversee event logistics, budgeting, and promotional materials to ensure professional execution.
- Ensure operations comply with company policies, health and safety standards, and local regulations.
- Maintain high-quality workspace standardsreview center upkeep, equipment functionality, and service readiness.
Experience | 1 - 3 Years |
Salary | 1 Lac 75 Thousand To 2 Lac 25 Thousand P.A. |
Industry | Sales & Marketing / Business Development / Telecaller |
Qualification | B.A, B.C.A, B.B.A, B.Com, M.A, M.B.A/PGDM, M.Com |
Key Skills | Center Operations Team Leadership Staff Management Employee Engagement Sales Strategy Revenue Growth Customer Service Sales and Operation |
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