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Job openings for Customer Care Executive in Guwahati

Customer Care Executive

Guwahati

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- Make outbound calls or receive inbound calls to assist customers with their inquiries, requests, or concerns.
- Provide accurate and detailed information about products, services, or offers.
- Build rapport with customers to understand their needs and offer suitable solutions.
- Handle complaints or issues professionally, escalating them to the appropriate team if needed.
- Record and update customer information in the CRM system accurately.
- Follow up on customer inquiries to ensure timely resolution.
- Achieve daily, weekly, and monthly call targets and KPIs.

Experience	0 - 4 Years
Salary	1 Lac 25 Thousand To 3 Lac 50 Thousand P.A.
Industry	ITES / BPO / KPO / LPO / Customer Service
Qualification	B.A, B.B.A, B.Com
Key Skills	Customer Relationship Customer Care Customer Service Customer Management Customer Handling Customer Communication Customer Support

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