Guwahati
- Oversee daily operations of all food and beverage outlets, including restaurants, bars, room service, and banqueting.
- Ensure smooth coordination between kitchen, service, and bar departments for seamless guest experiences.
- Monitor and maintain the highest standards of food quality, presentation, and service.
- Develop and implement sales and promotional strategies to maximize revenue across F&B outlets.
- Analyze business performance, prepare forecasts, and manage departmental budgets effectively.
- Control food, beverage, and labor costs through efficient procurement and waste management.
- Ensure exceptional guest satisfaction through attentive service, quality food offerings, and prompt resolution of complaints.
- Regularly interact with guests to gather feedback and improve service delivery.
- Uphold the Mayflower Hotels brand image by maintaining consistent hospitality standards.
- Lead, motivate, and manage the F&B team, including supervisors, service staff, and bartenders.
- Conduct regular training sessions on customer service, hygiene, and product knowledge.
- Plan staff schedules to ensure optimal coverage during peak and off-peak hours.
- Collaborate with the Executive Chef and culinary team to design and update menus in line with seasonal trends and guest preferences.
- Introduce innovative dining concepts and signature events to enhance the hotels F&B reputation
- Ensure compliance with all food safety, hygiene, and health regulations.
- Conduct regular inspections to maintain cleanliness, sanitation, and safety standards in all F&B areas.
- Implement and monitor Standard Operating Procedures (SOPs) for quality assurance.
- Prepare monthly performance reports, budget analyses, and forecasts for management review.
- Manage supplier relationships, negotiate contracts, and ensure timely procurement of inventory.
- Monitor stock levels, minimize wastage, and optimize resource utilization.
- Supervise planning and execution of banquets, corporate events, and private functions.
- Coordinate with the Sales & Marketing team to promote F&B services for events and special occasions.
- Work closely with the marketing team to design F&B promotions, theme nights, and seasonal offers.
- Ensure that all outlets reflect the Mayflower Hotels brand identity through décor, ambiance, and service presentation.
| Experience | 2 - 6 Years |
| Salary | 3 Lac To 4 Lac 25 Thousand P.A. |
| Industry | Health Care / Pharmaceuticals / Medical |
| Qualification | B.A, B.C.A, B.B.A, B.Com, Bachelor of Hotel Management, M.A, M.C.A, M.B.A/PGDM, M.Com |
| Key Skills | Food Production Food Beverage Food & Beverage Operation Restaurant Manager |
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