Guwahati
- Greeting Visitors: Welcome and assist customers, clients, and visitors with a friendly and professional demeanor, ensuring they feel valued.
- Directing Inquiries: Answer phone calls, emails, and online queries, directing them to the appropriate department or personnel.
- Appointment Scheduling: Schedule appointments for test drives, service bookings, and meetings with sales or service personnel.
- Document Management: Maintain and organize paperwork, customer records, and important documents, ensuring they are accurate and up-to-date.
- Sales Coordination: Assist the sales team by providing initial information to customers about available vehicles, promotions, and services.
- Promotional Material Distribution: Distribute brochures, catalogs, and other marketing materials to customers and visitors.
- Reception Area Management: Maintain a clean, organized, and professional reception area, ensuring it reflects the companys brand and reputation.
- Waiting Area Assistance: Ensure that customers and visitors in the waiting area are comfortable and attended to, offering refreshments or information as necessary.
- Internal Communication: Communicate effectively with different departments (Sales, Service, Spare Parts, Finance, etc.) to relay information and ensure smooth operations.
- Handling Inquiries: Respond to customer inquiries about automobile models, service packages, and dealership services, ensuring accurate and up-to-date information is provided.
- Invoice Management: Assist with the preparation of invoices, receipts, and payment tracking for vehicle purchases or service bills.
- Brand Ambassador: Act as a brand ambassador, showcasing the companys products and services to customers and visitors with enthusiasm and professionalism.
- Support for Test Drives: Assist with the logistics and coordination of test drives, ensuring the customer experience is seamless and positive.
Experience | 0 - 1 Years |
Salary | 1 Lac To 1 Lac 75 Thousand P.A. |
Industry | Front Office / Reception / Computer Operator / Assistant |
Qualification | B.A, B.B.A, B.Com, M.A, M.B.A/PGDM, M.Com |
Key Skills | Customer Service Front Desk Management Visitor Reception Administrative Support Customer Interaction Appointment Coordination Client Relations Document Management Communication Skills Office Organization Data Entry |
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