Guwahati
Making Outbound Calls: Contacting potential or existing customers to inform them about products or services.
Handling Inbound Calls: Answering calls from customers regarding inquiries, complaints, or support.
Customer Engagement: Building rapport with customers, understanding their needs, and providing appropriate solutions.
Sales and Lead Generation: Persuading customers to purchase products or services and generating leads for the sales team.
Maintaining Records: Keeping detailed records of customer interactions, transactions, and feedback in the CRM system.
Follow-Up: Following up with customers to ensure satisfaction and address any further questions or concerns.
Achieving Targets: Meeting daily, weekly, or monthly call and sales targets set by the company.
Providing Feedback: Reporting customer feedback and suggestions to the management for product or service improvement.
| Experience | 0 - 3 Years |
| Salary | 1 Lac To 1 Lac 50 Thousand P.A. |
| Industry | ITES / BPO / KPO / LPO / Customer Service |
| Qualification | B.A, B.B.A, B.C.A, B.Com |
| Key Skills | Tele Sales BPO Typing Skills Telesales Computer Skills Negotiation Skills Presentation Skills BPO Call Center Voice Support English BPO Sales Convincing Power Outbound Calling Microsoft Excel |
(194)Sales & Marketing / Business D...
(72)Front Office / Reception / Com...
(49)HR / Recruitment / Administrat...
(47)ITES / BPO / KPO / LPO / Custo...
(46)Accounting / Auditing / Taxati...
(34)Engineering / Engineering Desi...
(27)Supply Chain / Purchase / Proc...
(18)Real Estate / Construction
(18)Manufacturing / Production / Q...
(15)Financial Services / Banking, ...
(13)IT Software - ERP / CRM / EDP ...
(10)Education / Teaching / Trainin...
(7)Health Care / Pharmaceuticals ...
(7)IT Software - Application Prog...
(7)IT Software - Ecommerce / Inte...
(6)Cargo / Freight / Transportati...
(6)Marketing / Advertising / PR /...
(4)IT Hardware / Technical Suppor...
(3)Corporate Planning & Strategy ...
(3)Hotel / Restaurants / Travel /...
(3)Media / Entertainment / TV / ...
(2)Export / Import / Merchandisin...
(2)IT Software - QA / Testing / D...
(2)Analytic and Business Intellig...
(1)Fashion Designing & Merchandis...
(1)IT Software - Network Administ...
(1)Public Relation (PR) / Advert...
(1)Legal / Law Services / Judicia...
(1)IT Software - Client Server
View MoreRaise your Query
Hi! Simply click below and type your query.
Our experts will reply you very soon.