Guwahati
- Make outbound calls to prospective students and individuals interested in aviation training programs.
- Generate leads through cold calling, referrals, and following up on inquiries from various sources (online, walk-ins, etc.).
- Provide accurate and up-to-date information to prospects about available aviation courses, eligibility criteria, admission procedures, and career opportunities in aviation.
- Schedule appointments for prospective students to visit the campus or have one-on-one consultations with academic counselors.
- Build and maintain relationships with leads and students, ensuring excellent customer service and engagement throughout the inquiry process.
- Maintain and update records of all calls made, including contact information, feedback, and follow-up actions, using CRM software or internal systems.
- Follow up with enrolled students to ensure they have received all necessary information regarding their courses, schedules, and training requirements.
- Achieve assigned sales or lead conversion targets through proactive calling, effective communication, and persistence in converting prospects into students.
- Gather feedback from students and prospects to understand their needs, challenges, and motivations, helping the institution tailor its offerings.
- Address concerns or complaints from prospective students about the institution or courses, providing clear, professional, and helpful responses.
- Represent FLY HIGH AVIATE in a professional and positive manner on every call, ensuring that the institutions reputation for excellence in aviation training is upheld.
- Stay updated on the latest developments in aviation training programs, courses, certification processes, and industry trends to provide accurate and relevant information.
- Collaborate with other telecallers, marketing teams, and counselors to develop effective outreach strategies and improve lead conversion.
- Effectively manage the companys phone systems or telecommunication software,
Experience | 0 - 3 Years |
Salary | 1 Lac To 1 Lac 75 Thousand P.A. |
Industry | ITES / BPO / KPO / LPO / Customer Service |
Qualification | B.A, B.B.A, B.Com, M.A, M.B.A/PGDM, M.Com |
Key Skills | Microsoft Excel Marketing Communication Telesales Computer Skills Convincing Power Negotiation Skills Presentation Skills Voice Process Phone Banking Motivating Skill |
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